The mover's cracked my favorite food processor bowl |
My first hand mixer as an adult was a Hamilton Beach. My first food processor was a Hamilton Beach. My favorite 12-Cup Coffeemaker is a Hamilton Beach (Actually, I have two BrewStations - a 12 cup and a 4 cup). I even have a 42 cup Hamilton Beach Coffee Urn. I think you can see where I'm going with this. I'm a life long Hamilton Beach customer.
Unfortunately during our most relocation to the South a couple months ago, the movers broke my food processor bowl. I loved my food processor. Not only for the ease of use, but the bowl style and the bowl size. So I kept it alive by using clear moving tape (what else!?) on the side of it so I could continue to use it while I searched for a new one.
I have been looking at food processors of all brands and styles since November (when we moved and I found it cracked.) They were all wrong. Too small. Too many useless settings. Digital. Outrageously expensive.
My food processor is a few years old and I figured it would be fruitless, but I went to the Hamilton Beach website and looked up replacement parts. Bingo! They had a replacement bowl available. Unfortunately their website shopping cart wasn't cooperating. After three times, I gave up.
Fast forward a few weeks. I am a follower of Hamilton Beach on Twitter (of course!) and I sent a message asking them if their website shopping cart was working yet as I was anxious to replace my favorite food processor bowl.
After some communication back and forth they apologized for the trouble I was having trying to replace my favorite processor and offered me the same size/style processor as my broken one. WOW! Talk about amazing customer service.
It arrived this week and was a comfortable fit immediately. Grinding almonds, making homemade pasta, cookie doughs, guacamole... Hamilton Beach you rock. Thank You!